Key Points
- Ask Rose, a company that provides pensions reclaim services and which is located in Altrincham, is going to create 16 additional customer service jobs.
- The development is going to boost the number of employees in the company in Altrincham from 17 to 33.
- This means doubling the workforce of the company.
- The new employees are expected to start working in the coming month and provide services to some 100,000 customers.
- As part of the development, AskRose will take up the office spaces which were left vacant in Foundation on George Street, thus completing the office complex.
- A new 2,910 sq ft bespoke office is also being provided to cope with the new number of employees.
- In September 2025, the company had only five employees, but in May 2026, the figure rose to 17.
- Commenting on the development, Elaine Walker, the director of AskRose, described it as “phenomenal”, saying that it was due to the need for help in pension underpayment.
Altrincham (Manchester Mirror) September 08, 2026 – A business is creating 16 new jobs as part of a major expansion that will see it take over the remaining office space at Foundation on George Street. Pensions reclaim specialist AskRose has grown rapidly since moving into the town-centre building, increasing its workforce from five people in September 2025 to 17 by May this year. It is now recruiting a further 16 members of staff, who are due to start over the next month and will take the company’s Altrincham headcount to 33.
The expansion means AskRose will occupy the remaining available office space at Foundation, the Bruntwood and Trafford Council workspace in the former Rackhams building, taking the property to full occupancy. A new 2,910 sq ft bespoke workspace is currently being fitted out for the company. The 16 new roles will be in customer service, supporting AskRose’s growing client base, which the company says now numbers around 100,000 people.
What is AskRose and why is it expanding in Altrincham?
AskRose specialises in helping people who may have been underpaid their state pension as a result of historic problems relating to Home Responsibilities Protection, known as HRP. HRP was introduced in 1978 to protect the state pension entitlement of people who were not paying National Insurance because they were caring for children or other dependants.
Errors in historic records meant some people, predominantly women, did not receive the HRP credits to which they were entitled. This could leave them with lower state pension payments.
As reported by Altrincham Today News, Elaine Walker, director of AskRose, said the growth in the business reflected the number of people seeking help with potential pension underpayments. She said:
“We are very proud of this phenomenal growth, which means that we will be able to do an even better job helping the most important people – our customers.”
She added:
“We are also pleased to be creating more jobs in Altrincham and Greater Manchester with our latest expansion.”
The Business Desk reported that the move comes as AskRose expands its Altrincham headquarters, with the new intake of 16 team members filling customer service positions designed to help the 100,000 clients that AskRose currently has on its books. The Messenger Newspapers also reported that AskRose is creating 16 new customer service roles to support its growing client base.
How will the new jobs and office space be delivered?
To accommodate the expansion, the company is taking over the remaining office space at Foundation, a move that brings the building to full occupancy. The additional 2,910 sq ft is being fitted out to meet the company’s requirements.
The Business Desk reported that the bespoke workspace is currently being fitted out to support the company’s continued growth. The new staff are due to start over the next month, according to Altrincham Today News, which said the recruitment drive will take the company’s Altrincham headcount to 33.
The Messenger Newspapers similarly stated that the addition of the new hires will bring the total headcount to 33, after AskRose expanded from five employees in September 2025 to 17 by May 2026.
What have council and business leaders said about the expansion?
A spokesperson for Bruntwood and Trafford Council said: “AskRose’s expansion demonstrates the value of providing a flexible workspace that can adapt as businesses grow.”
The spokesperson added:
“Their growth also reflects the continued demand for high-quality workspace in Altrincham, with Foundation now at full occupancy.”
The Business Desk quoted the council spokesperson as saying:
“We’re pleased to support the team as they create 16 new jobs and expand their headquarters at Foundation.”
The Messenger Newspapers also carried the council’s view that the expansion demonstrates the value of flexible workspace and reflects continued demand for high-quality offices in Altrincham.
Elaine Walker, director of AskRose, told Altrincham Today News that the company was proud of its “phenomenal growth” and that the expansion would allow it to serve customers more effectively while creating more local jobs.
What is the background to the development?
AskRose’s rapid growth follows a wider national focus on historic state pension underpayments linked to HRP and related record-keeping errors. The firm moved into Foundation on George Street in Altrincham in 2025 and quickly scaled from a five-person team in September 2025 to 17 employees by May 2026.
The latest recruitment of 16 customer service staff represents the next phase of that expansion, enabling the company to handle a client base that it says has reached around 100,000 people. The decision to take over the remaining office space at Foundation and fit out an additional 2,910 sq ft of bespoke workspace underlines the scale of the operation’s growth within a little over a year.
Bruntwood and Trafford Council has highlighted the building’s full occupancy as evidence of demand for flexible, high-quality workspace in Altrincham town centre.
How could this affect jobseekers and local businesses in Altrincham?
The creation of 16 new customer service roles in Altrincham is likely to increase opportunities for people seeking office-based work, especially candidates with experience in customer service, financial services or client support. Local jobseekers may benefit as AskRose brings its new staff on board over the next month.
The expansion could also have an impact on local recruitment agencies and training providers serving Trafford and Greater Manchester. The firm’s growth and Foundation’s full occupancy may indicate continued demand for town-centre office accommodation.
For other Altrincham businesses, the development may support increased activity around Foundation and George Street as more staff work from the building. If other businesses in financial services, pensions support or customer operations expand in a similar way, more professional and administrative job opportunities could emerge in the area.
